Frequently Asked Questions

Do you accept Insurance?

Yes, we are now accepting clients with Medicare Part B insurance and Georgia Medicaid insurance. We are currently in the process of becoming credentialed with other health insurance carriers. We also accept private pay (cash, check, debit/credit card) at this time.  If we currently do not accept your health insurance,  we still want to work with you. Ask your doctor for a referral for speech therapy, which would allow you to seek reimbursement from your insurance carrier. After your service, we can provide you with documentation to seek reimbursement from your insurance provider. Click here to download a Step-by-Step Guide for Seeking Reimbursement from Insurance Provider.

What equipment or materials will I need for teletherapy?

You will need the following to participate in teletherapy sessions:

  • A computer/tablet or smartphone with web cam/microphone access (internal or external)

  • High speed internet connection/WiFi

  • A quiet environment with limited background noise works best, to ensure both the patient and the SLP is able to hear and focus during the session.

  • A parent or caregiver for assistance and education (as appropriate)

Do I need a doctor’s order or referral to begin services?

 

The professions of speech-language pathology and audiology are autonomous and a physician's order is not required to provide services. However, a referral from your doctor is highly recommended as our goal is to work as a team with your current healthcare providers. Also, most insurance companies require a referral from a physician for reimbursement purposes. Click here to download an order template to provide to your physician for speech therapy.

How long will I need speech therapy?

 

There isn’t a real definite answer to this question because speech-language therapy is a personalized health care service. There are many factors included in therapy which includes frequency (how often you are seen), intensity (the length of your sessions), motivation, carry-over of home program, and other health factors.